Politique d’expédition
At Suzanne Heritage, every order is prepared and shipped with the utmost care.
Carrier
• 📦 All orders are shipped via DHL, a reliable and fast international carrier.
Processing & Shipping Times
• ⏱ Orders are processed and shipped within a maximum of 3 business days after payment confirmation.
Order Tracking
• 🔍 Once your order has been shipped, you will receive a tracking number by email, allowing you to follow your package in real time.
Packaging & Protection
• 💎 Each piece of jewellery is carefully placed in its original box and securely packaged to ensure its protection during transit.
Disclaimer
• While we make every effort to ensure timely delivery, Suzanne Heritage cannot be held responsible for delays caused by the carrier, customs inspections, or unforeseen circumstances beyond our control.
• Any customs duties, taxes, or import fees that may apply are the sole responsibility of the customer.